Nevada Ready Mix

Your driver today at about 2.15pm in truck 407 didnt even stop at the light on Russell to make a right turn onto Stephanie going towards Galleria Mall Patience is key in driving and being aware of your surroundings.

Nevada Ready mix absolutely sucks. The scheduling system and how they treat their employees is ridiculous and absurd, causing safety issues. The drivers have to call in at 6 pm everyday to know what time they report the next day. Cant make ANY plans because you know nothing until 6 pm. They are given a start time but NEVER an end time. They dont know what time they end until the dispatcher tells them this is your last run. They could go to work at 10 pm, 1 am, 6 am, whatever NRM pulls out of their hat. How do you get rest this way? They dont do any background checks nor drug tests. So you have sleepy, tired drivers who could be on any type of substance or alcohol driving around on Nevada roads

I will never do business with this company again. I called to order a concrete delivery 5 days prior to the day I was going to pour. I asked for a pump mix obviously because I needed to pump the concrete. Instead of mentioning that they have three different "types" of pump mix, Michelle gave me a price and assured me the concrete would be there at the time and date. When the date arrived, the pump company showed up early and we got everything set up. The concrete was supposed to show up at 10am, but when I had not heard from Nevada Ready Mix, I called to check if they were on time. Michelle answered and said, "No, that load is not going to be on time." No call, no communication, until I called. I told her my pump was waiting. She called me back around 1015 am and said the concrete will arrive around 10:45 and she would give me a $50.00 discount. I explained the pump guys charge $200 per hour. After negotiating, Michelle said $100 was the best she could do, then asked, "Or do you want to cancel your load?" Of course I said No because I wanted to get my job done, but hindsight, I should have cancelled. When the truck finally arrived around 11 am, it was a 3/4 inch mix, which would not work in the pump. Nowhere on my bill did it say, "pump mix" but Michelle in dispatch insisted this was a pump mix and I should have told her if I wanted 3/8 gravel mix. At no time did anyone (Michelle) who sells concrete for a living, ask me what size gravel mix I needed even though I told her I was running the mix through a pump. She just assumed. By the way, I worked construction for 12 years, and this "pump mix" was standard concrete mix. Nevada Ready Mix knew that they made a mistake, but instead of trying to provide a solution, Michelle asked, if I would like to pay for a second load they would send one out, while in the same breath, telling me this is all my fault. Of course they were not willing to even negotiate a discount at all, or admit that the miscommunication may be even partially there responsibility. Long story short, I had to wheelbarrow the entire load in order to avoid paying an additional $1000 for NRM's mistake. When I attempted to call the business to speak about the issue, I was forwarded to a voicemail box. Obviously this business has no consideration for their clients. I never asked them for anything, just wanted to explain the issue. Guess I wasn't that important in their eyes. This company does not give a f#%! about you and I almost believe they will make these mistakes on purpose, just to take advantage of the little guys. If I didn't have the manpower or equipment on hand to solve this issue, they would have milked an additional $1000 dollars out of me. If I could give them zero stars I would.

We can't thank the Credit Manager - Mercy Benites, enough for all of her hard work with this company. She is so quick to respond and is always so incredibly helpful with whatever our company needs. Thank you Mercy!

Incredible company with the best quality concrete in the city and the drivers are much better than the other companies