Nolichuckey Sand & Gravel
๐ N Roan St, Johnson City, TN 37604, USA
โญ Customer Reviews
What the other reviewers are saying about this company's professionalism and phone etiquette are spot on. Impatient, condescending, and extremely gruff when answering my questions. If you want to deal with them, you basically need to know exactly what you want, in the about you want, and know when you want it. Think of the Soup Nazi from Seinfeld and you'd be pretty close.
Trash customer service I asked just where they could dump it and the lady on the phone was rude, I told her Iโll call her back in a little bit and somehow the time of receiving a shipment went from 1 week to 2 weeks. She seemed like did not care about her job and based of these reviews everyone has encountered the same lady.
Weโve used them twice and will be calling soon for another project weโre planning. I neglected to leave a review after our previous deliveries and was coming here to get their phone number when I noticed all the negative reviews so wanted to leave our positive one. Weโve had nothing but good experiences anytime weโve dealt with them. Looking forward to working with them again soon.
I don't understand the low reviews. I called, left a message, and they called me back. Every time I talked to them, they were polite and helpful, even when I had to delay a delivery. On delivery day, the driver was able to spread most of the gravel even though I had nearby power lines. Expert driver, excellent service, reasonable price! I am very happy and would recommend them to anyone needing driveway services.
I'm surprised at the bad reviews. My two experiences have been great! I've had two separate deliveries of driveway gravel from them, 20 tons and 10 tons. 20 tons was $548 I believe. Drivers are super nice and do an excellent job of delivering the product. They did an excellent job of spreading it. They definitely know their jobs. It does take a bit to get a reservation. I guess this is quite a regular business and they are in demand.