D & D Landscape Nursery & Garden Center
📍 3879 Packerland Dr, De Pere, WI 54115, USA
📸 Facility Photos
⭐ Customer Reviews
I have used D& D before to have gravel delivered, 3 times to purchase mulch and once to purchase hydrangeas. Purchasing mulch (I hauled it with a small trailer) went well. Hydrangeas did well and are growing. The first time I had gravel delivered we scheduled a delivery time. They didn't show. When I called them they asked to schedule a time for the next morning instead. I have a pretty flexible schedule and understand that no one is perfect so I went ahead and scheduled and they delivered the next morning. The driver was not on time, but I was home anyway. The following year I called to order a large load of sand. When we discussed delivery options (it was currently a Wednesday) he said that they wouldn't be delivering Thursday or Friday this week and they were now closed on the weekends. I choose the following Monday for delivery. He wouldn't take payment over the phone and my schedule that week only allowed me to get to their store and pay on Friday. He assured me that was good and he would be expecting me Friday. On Friday, I packed up my family and drove to their location and there was a sign on the door that said "closed due to weather". It was a gentle sprinkling rain. I was disappointed that I made the effort. I called and left a message explaining the situation (why I hadn't been able to pay before my order was due to be delivered) and said I would be placing my order with another company and to please cancel my order. I got a phone call Monday morning from them asking why I hadn't paid for my order and did I still want it. When I explained that man seemed annoyed and was rude. I really would like to give this business a thumbs up. I love using local businesses and D & D is good for some things but I will never again place an order with them for delivery. I ended up using Randy at Kropp Trucking and Sand and saved $50 and experienced friendly service.
This is the first place I visit every year when Spring finally comes! The perennials and roses are top notch! I even arranged to send some roses home to the Chicago suburbs because I wanted my Mom to have the best!
Last Summer I picked up one load of mulch, I told the guy who works there “ the one with a beard and long hair” I will be back to get one more, I came back 20 minutes before closing time he told me he put the Bobcat a way and he close for the day. I never went back again that was Horrible i will give them a zero star. now i am happy with Green Bay nursery baby.
The designer Scott can be kind of hard to get a hold of,but is willing to help. I like the job they did in my backyard, but in my front yard I pulled all of the bushes they put in out since they were all half dead. They had been in the ground for over a year, and when I went to take them out all I had to do was give them a small tug & they popped right out, which tells me they were not planted correctly to begin with.
Horrible experience! Ordered top soil to be delivered to my house, they had such poor communication. Set up time to come but they failed to come on time. They didn’t tell me that I would have to wait until the following week until I called and asked. It is also very inconvenient that they won’t accept payment over the phone. Avoid this company if you want your work done!