Rush Gravel Corporation

As an owner of a small landscaping company, giving quality products to our customers is a priority. I can always count on Rush Gravel for their quality products they offer. The mulch is the best around, free of foreign debris and I never been shorted on material. The customer service is 5 star. Sue is the best.

Today I had 21.5 Tons of gravel dropped off for a driveway rehab and everything worked out fantastic! They were able to spread the gravel exactly how I wanted it saving me the effort of grading out a big pile. They also showed up exactly on time from 45 mins out. Thanks again guys for your top notch service 👍

Sue was very helpful and easy to deal with, Dave the driver was able to help me out in a pinch, delivery was flawless and great communication. Great customer service, will happily work with them again!

I ordered six yards of gravel to be delivered to my home. My order was handled with courtesy and professionalism, and I was able to get next day delivery. Unfortunately my cell phone is not reliable, and I needed to be at work, so I assured them that someone was on site to direct the delivery. At 8:20 the next morning, the driver (and also owner of the company) arrived and dumped the stone into my driveway without ringing my doorbell. By the time my family heard the truck outside he was done delivering. The owner of the company apparently made the decision to drop off the load in a site that blocked my clearly visible truck in my driveway, obstructed another delivery vehicle from the site, and extended several inches over my property line into my neighbor's landscaping. When I called to express my disappointment, I was told that the owner waited in the driveway and called my cell phone several times (I only found a single voicemail indicating he was en route), and no one was there (the doorbell was never rung), and no cars were in the driveway (again, my truck was parked only about twenty feet from the pile of stone). I regret not making more thorough plans for communicating, and I must accept blame for that, but I am astounded a company would deliver six yards of stone without even confirming they've got the correct address. This could make a great prank for someone. When I asked for a 5-10% refund in compensation I was told that it is normal business practice and that the price is what it is. When I pointed out that the owner of the company had dishonestly claimed no one was home and no cars were at the site, I was told that they were very busy and no longer had time to discuss my complaint. I would have been happy to get twenty dollars off of a $300 order. Rather than be inconvenienced for the time it would take for the owner of the company to exit his truck and ring my doorbell, Rush Gravel elected to give me the inconvenience of hours and hours of labor with a shovel and wheelbarrow, which I must now complete before I can proceed with my home repairs; since my yard is no longer accessible. If you are confident that you can deal with unpredictable or no customer service, I recommend them for their speed and prices, but if you are managing other things in your life I suggest a company with better customer service. You should be especially careful to supervise their delivery. I will not be using them again.

Ordered mulch and gravel from them over the past couple weeks. Great prices and delivery schedule was on time. Both drivers were super friendly and helpful. Sue in the office was very friendly and helpful as well. Will be my go to for gravel and mulch here on out.