Stoney's Sand & Gravel, LLC

As a loyal customer who likes to support local businesses, especially one in the town that I live in I am incredibly disappointed with that customer service provided by this company and more specifically by David in regard to how he handled my experience with them last Friday 11/01/24. For context, I had ordered gravel just as I did in the previous year to be delivered at my ranch. Unfortunately, I was unable to be at the ranch at the delivery time that was set, but was there within half an hour. While, there were some mix ups with the delivery time, I was not made aware of a surcharge made to the customer should the delivery time not be conducted at the time given. I only found out that I was going to be charged extra after the delivery driver had already delivered the gravel. I apologized to the driver and owner for the slight delay in time. After speaking over the phone with David, and expressing my frustrations and disappointment that we were not made aware of a surcharge he did not apologize about the situation. The customer service that I was expecting from such a well known business was not given to me. I want to let others know that they should ask about any hidden surcharges or fees before placing an order for delivery so that you don’t have the unpleasant experience that I had.

Nice people great service and punctual

I love this place.. they are so professional and quick to respond, and the prices very low for the quality of service and product that they deliver which is very high quality. Thank you Caesar for your professional work that you did to make sure the gravel is laid out where I needed it. Great to have people that care! Thank you guys 🙂👍

I worked at Stoney's and they are the best group of guys and girl you can work with.Very professional hard work going above and beyond.

Staff and office people are great. Got the item I wanted quick and loaded. Needed some sand, got a truck load for about 75 bucks or so. In and out in less than 1 hr. Would recommend this business if you're in the general Hanford, Lemoore area.