Braen Supply

I'm thankful that Mark, Dylan and Kevin were able to come through with a delivery that I needed in the same day. Not only that, but they did it when the shop was getting ready to close! I highly recommend these guys

I was so disappointed when I called to ask if someone would be able to cut a piece of slate that I have which was 25” by 20” and I needed it to be 17 “ by 7”. The woman who answered the phone said no they would not to do that unless it was purchased through them and it was defective. I explained it in a very nice way and asked if she had a suggestions as to where I could get it done. She said no. I then called another local establishment and was able to get it done with no problem! They had a great attitude and wonderful customer service. I am very disappointed with Braen because I have been using and referring to them for years. I now will use and refer and the company right around the road, INTERNATIONAL IRON AND STONE LLC - greeted me warmly and treated me as if I was purchasing $1000 worth of stone. Good customer service is definitely not overrated!

100% Great experience. This place is organized! This was my first time having stone delivered to my home so I didn't know what to expect. I used the online estimator / quote. Julia got back to me right away answered all my questions, even offered to use my credit card and never even have to go there but I wanted to pay cash so I went to Haledon plant. People there were great and they accommodated my delivery date. The driver was early and called me when he was on his was like I asked. Like I said 100% 👍. Buy here with confidence.

Here's the short: Best client service in the area from the drivers to the office. Best pricing and schedule coordination too. Long: Started out going to Structural Stone in Fairfield for design ideas and pricing and had awful service from the visit to the quote. Called Braen Supply, got connected to the residential/homeowner line and Ryan Vervaet was beyond helpful. Ryan helped with finding their comparable line of product, took the the time to send me links and helped with the design and product selection; got the material delivered ahead of time and followed up throughout. I recommend Braen over any other shop and have recommended Ryan to others as well.

Nikki was very helpful. Very knowledgeable. I was in and out! It's always a pleasure dealing with her!