Marcelo's Sand & Loam
📍 9502 Ramirez Ln, Austin, TX 78742, USA
📸 Facility Photos
⭐ Customer Reviews
I had a great experience with a load of topsoil delivered to my house. Delivery was easy to schedule and arrived on time. Driver did a great job navigating my tricky driveway and took care not to run over my landscape. Price seemed very reasonable to me. I would definitely use them again.
I put one star to be able to write a review. The billing lady Tanya is rude. They don't honor military discount and I paid way over $500 of delivery fee for 2 loads and I live 6.7 miles from their store.
I recently visited Marcelo’s Sand and Loam and was blown away by the exceptional customer service! The staff (Nacho & Slim) went above and beyond to help my husband and me with our needs. They were not only helpful, but also kind, patient, and genuinely cared about ensuring we left with what we needed. It's clear they genuinely care about their customers. If you're looking for a top-notch experience, look no further We'll definitely be back!
Shady business practices and owner who will sell out his own family in a heartbeat. With that in mind, just think how well he treats his customers. For over 40 years, this company has swindled the working-class with extortionate prices and extraordinary wait times to get trucks loaded and delivered. It's ridiculous how the owner, MARCELO VERA, treats his employees, especially his drivers, the backbone of his company. Utilizing favoritism among them, he allows drivers to get away with destroying customers' property, as well as dismissing complaints about drivers almost running over paying customers. This shows gross negligence, and lack of management skills. MARCELO VERA is a SCUMBAG, and this company is NOT to be trusted. PLEASE DO YOUR RESEARCH! And do your business elsewhere.
Called in prior to picking material up at Georgetown location. Young lady gave me a price over the phone. When I arrived the price increased significantly. Spoke to Marcelo (manager) and he said pricing was different for the location in Georgetown. I explained I had already asked for price at this location. Make sure you specifically ask if your location offers pickup pricing, not all locations do. Georgetown location has really high prices as compared to south Austin.