Idaho Materials & Construction, A CRH Company

We would like to Thank you for your thoughtfulness and generosity in your donation this past weekend for the single mother were helping in Caldwell. You came through big for us and the family and it is appreciated more than you know.

Placed a small order for road mix for our farm. Michelle may think she is being efficient, but she is rude and condescending. They couldn't come out for six days, so I found a better company that could deliver the next day. When I tried to cancel my order, the call went to voicemail, so I left a message cancelling the order and asked for a confirmation call back. It didn't happen so I called back twice, both times receiving the voicemail. The receptionist finally got me through to Michelle, who kept interrupting me and said she had cancelled and called me back. There was nothing on my phone. The main point is that the company in Caldwell was so easy and polite, we have our gravel, and I won't be bothering Idaho Materials & Construction anymore.

The insurance/claims department is horrible to work with. I drove through a very active construction site and ran over a large piece of metal and had to replace a tire. When I finally (after about 2 weeks of leaving messages) go a hold of the claims rep, Jill, she told me to submit my claim and any pictures I had. After a week and half, she emailed me and informed me that because none of their crew or anyone that they outsource work to uses the type of equipment that punctured my tire, they were rejecting my claim. I replied back and asked that they reconsider, seeing as how they likely unearthed the metal, in which case, they would still be responsible for my tire. I never got a response back.

Stop picking on kids riding their dirt bikes. Let them have some fun

Zero stars if I could. Completely unprofessional. The crew gives us the run around in our subdivision on where to navigate so we can get home. One flagger shook her finger at me when I was coming up to her stop. I approached her to find out how to get home, (because I lived across the street) she gave me wrong street names and I when I corrected her, she proceeded to yell at me, asking if I even knew where I lived. A lot of our neighbors are super unhappy with the lack of communication, detour signage and professionalism!