JPR Construction Supplies
📍 2815 Princeton Dr NE, Albuquerque, NM 87107, USA
📸 Facility Photos
⭐ Customer Reviews
Mal servicio te dicen algo y al otro día te dicen otra y te train con mentiras Bad service they tell you one thing a day and next day they tell you something else, and they just have you with lice
The product was fine and was what we bought they called me when they said they would and Marlin delivered on time and was very friendly. If these were the only dealings I had with the company this would be a 5 star review. But I had to deal with the gentleman who sold me the product. He was super rude and weirdly aggressive. Told me he didn't have delivery available for the day so I load up the bed of my pick up because I at least needed one area covered on that day. After loading up my truck I ask when he can deliver, like the next day or whatever. He says between 2 and 3 today. So then I ask him if he can just back the rocks I took out of the total delivery he said some stuff about DOT and weight limits. Which I work with the DOT all the time and he was full of false information. So he charged me twice which I paid and said nothing rude to the guy except he was really confusing me why he was charging my twice. I wouldn't even have put any of the rocks in my truck if he would have just said he had delivery the same day. Anyways, they got my money, I got rocks. But there is ZERO chance I ever go back in this place.
My mom and I run a kindness rock group in central New Mexico, this place rocks! We go in every few weeks with two 5 gallon buckets to get rocks. They charge $3.54 for both which is a great price! We drive around the back and pick our own rocks out of a big pile. The rocks are awesome and we only bring home what we choose. Can be a pretty dusty process, if you're concerned wear something you don't mind getting dirty.
I mentioned that I forgot the cover and asked if I will get a credit when I return it. Mia is the worst customer service person I have ever encountered. I understand she is young. But the rolling of the eyes and obvious sighs can make your skin crawl. She had to call someone to variety is I get the credit when I return the cover. And then said “we’re charging you for the cover. But you need to return it”. I said again the I would return it but do I get my credit when I do so. She rudely said. “ return the cover first! I hope I don’t need JPR for concrete in the future. Sorry there is no negative stars.
Might want to post somewhere that you stop selling concrete at 1pm. Went in at 1:25 and was turned away, having to reschedule the rest of my week. Called that morning and was simply informed, "First come, first serve." not much information there, buds. Don't be a dinosaur in the world of websites and reviews.