Mavroff The Mulch Man

I just called in and the receptionist was very sweet. We had a good laugh and she gave me a quote that is lower than the other's I've checked in with so far. Free delivery and same day/next day availability. Haven't used them yet, but did want to comment on the nice customer service I had since I was anticipating the opposite based on other reviews.

I have been purchasing mulch from Marv for years. Today I was in need of 6 yards of topsoil. I made a call to order at 9:30 am. At 11:30 the driver called and told me he was on the way. I ordered some for my neighbor and myself. The driver was kind enough to drop some at both locations. The service here is always top notch. Today was another example of great customer service! Thank you!

I got a quote to figure out pricing. A couple weeks later they would not even give me the price that they quoted me saying there prices went up and they cant honor the quote. BAD business. Response to the owners Response: After I placed the order and realized the price difference I called back and the lady I talked to said that she can not honor the price that was quoted because you raised the price and it was an old quote even though it was only several weeks old. With bad customer service I wanted to look else were. I was able to find a place that sells the same produce for $200 cheaper than you current price. People look else were you will save a lot of money with a better customer driven local company.

We had to reorder exact color match within 10 days, we received wrong color 2nd delivery 6/6:21. Called. Rude Ms.Kate refused to address their error. We asked her to check 1st order for correct color, she said they don’t keep records! Asked for owner she stated he does not take calls and then hung up. Rude Kate; beware of this business.

I am a contractor that's been using mavroff for over twenty years. I like that he loads off pavement not dirt like most places do. Mulch always has great color and no garbage found in it like many others do. Randy and Kate are always friendly and thank me for the business. Highly recommend