Grillo Services

We recently redid our backyard and Grillos services was beyond helpful, friendly, and very knowledgeable when it came to certain mulch products. Delivery was on time and they even offered extra assistance. Definitely will be recommending and using for my next projects! Thank you Grillos!

First and last time I would buy from this company!!! Poor customer service, rude staff, and horrible and overpriced product. I ordered mulch and wood chips. The mulch would be used for my yard and the chips for a children's playscape. I requested cedar wood chips because they typically last longer and the rep told me it was certified safe for children and "very common". I was told it was a "gold" color. They gave me 2 different mulch orders and never gave me the wood chips I ordered over the phone. When looking at the cedar mulch I found broken plastic parts, used rubber, rocks, cut up car tires, screws, rusted metal sticks (looks like a broken dip stick?), weeds, and other trash. The owner called me a liar and tried to state the trash was from my garbage cans (which are locked up in a shed to prevent raccoons). I wish I could give less than one star. The owner told me the mulch is safe for kids and to just "cover the mulch up" that has trash with more of their products. He was rude, interrupted me numerous times, and was not listening to my concerns. I told him his product is a hazard and poses risks to children (which I was promised safe and certified by the owner and phone rep) then the owner called me "irrational" and told me to get wood chips to "cover it up". I refused to make another purchase from their company and I refused to have anymore of their poor and unsafe products at my home. The owner refused to give a refund and refused to pick up the contaminated mulch. This is not safe for kids and I will be reporting this to the state and BBB. my guess is they used a dumpster mixed with mulch to drop the mulch off, which again I never ordered because I wanted wood chips!!!! P.S. I requested they do not place the mulch against my fence and they did. They also mixed both orders together (which is why I paid 2 different delivery charges to prevent and they stated I had no other option but to pay for 2 deliveries). The owner is the liar! My driveway was clean, I ordered wood chips not mulch, and they made no effort to correct the situation and insulted me. Poor quality and poor customer service normally puts companies out of business so i advise they make major corrections, starting with preventing the owner to speak to customers with such disrespect. and if it was my trash in the mulch (which is what Grillo Claimed), please explain to me why anyone would have cut up tire chunks in their driveway? They probably did not clean the trucks in between delivery or some dumpster trash was mixed in (again my guess/opinion). truth is the absolute defense, i do not need to lie and do not benefit from lies.

What a place had everything I needed for my complex back yard, and I only have a car so when they said we offer deliveries I was beyond ecstatic! Everybody from the office staff to the nice man in the little loader made my Experience an excellent one. I'll be back for sure! Thanks again grillo services.

Grillo's has donated a huge amount of mulch and soil to Bridgeport Mutual Aid that we've used to build vegetable gardens in people's yards in Bridgeport. The owner was extremely responsive--on the same morning I asked he dropped off two truckloads of materials before noon. They also donated to us last year. It makes a huge difference--our project couldn't run without soil. Thank you so much!!!!

I love the mulch. I always recommend it to my Clients and I always get great customer service. Did two deliveries in the past 2 weeks for a project i was working on and both my drivers were punctual and really nice. Also commend Mr. Grillo for helping me get my 8 yards of mulch delivered as early as possible today, I finished the job on time.