South Bay Materials
📍 1781 Angela St, San Jose, CA 95125, USA
📸 Facility Photos
⭐ Customer Reviews
The staff are really friendly and helpful. They provide guidance and direction if you are building for first time. They provide sacks and shovel and funnel if you’d like to pickup material in small sacks. Their delivery are reasonable. They have variety of rocks and material for your paving and other projects. I wanted to add the delivery also was done better than expected. I had the tarp placed in a way they were not able to pour all the material with the truck, and was out of my house, they just adjusted the tarp to ensure all the material will be placed properly on the tarp and not directly on my driveway. I am very happy to see they are thoughtful and go the extra mile.
Everything went well from ordering to delivery. Sal, the truck driver, was great to work with - he was able to work with me on picking an appropriate spot to dump the crushed rock. He was able to place the delivery in a precise spot on a driveway on a side street. Sal exhibited sound customer service and was very knowledgeable. Thanks!
We were buying some small boulders and asked for help. The person working at the counter was very friendly and helpful. Unfortunately, the individual who was supposed to assist us outside was very rude. He was sweeping the grounds, and his first words, delivered in a rude tone, were: "Here's the deal, I can load the boulders into your car, but if you can't lift them out, then what good would that be?" He repeated this multiple times. It goes without saying, but it seemed like he didn't want us to buy the boulders and was trying to get us to leave. His attitude made it seem like we owed him something for helping us. We support local businesses but this is not how you treat customers. After we carried and grouped all the boulders we wanted, we called him again. This time, he told us to drive our car next to the boulders to load them, saying, "Unless YOU want to carry the boulders to your car." Very rude! At this point, I said, "Never mind. You need to work on your customer service," and we left. It's a shame--the boulders were nice, and the price was fair. We were ready to buy them, but the person working the grounds definitely needs more training in customer service.
I recommend South Bay Materials. Both the staff in the store and in the yard were really helpful and friendly. I was shopping for small quantities of bulk compost and mulch. They provide 1 cu. ft sacks, a funnel and a shovel and I was able to drive to the piles to grab what I needed then pay for it inside. They have a good selection of materials so I was able to get exactly what I needed.
Lots of options for beautiful rocks and flagstones