U-Save Rockery
📍 589 E Gish Rd, San Jose, CA 95112, USA
📸 Facility Photos
⭐ Customer Reviews
Context: We purchased a set of rocks from this company, and some of the rocks were not yet quarried, so we decided to wait for them. We were instructed to check in periodically, which we did. Each time I reached out before, I spoke to a courteous representative who explained the situation clearly. However, when I called today, the person initially informed me that they had a sufficient quantity of the rocks we were looking for. After checking further, they then told me there was actually less quantity available. When I inquired about the possibility of obtaining the full quantity I desired, the tone of the conversation changed abruptly. The representative became rude and harsh, essentially suggesting that I should look elsewhere for the rocks. Consequently, that’s exactly what I will do. It’s unfortunate because we had the potential for significant future business, but due to the behavior of one sales associate, I will now seek these rocks from a different source. I hope the company takes corrective action in this matter.
All self serve! If you're wanting someone to do it for you, this is not it. Supplies per yard if you bring your truck they'll fill it up. Or if you just want small portions, they have bags. You grab a shovel +bags and drive to the spot for your compost, mulch, rocks etc. Fill em up and load them into your car. Go back to front office, return shovel, pay for your loaded bags and drive away.
This is a great place! Reasonable pricing and quick service. Bring a work truck and they can drop anything into your bed. Need a Boulder for decoration or a garden focal point? They have that too. Quality of stones and pavers are top notch. The quality and service you get here would dictate a high premium price, but here you get great reasonable prices! Will remain a dedicated customer due to their service and price.
It's a great rockery I got every thing I needed to redue my whole front yard. It's beautiful now.
The people here are very friendly, knowledgeable, and very helpful!. My son and I went down and purchased 11 bags of soil. A week later we went down and purchased another 11 bags of soil and informed them that we would be back After we dropped these bags off. When we arrived, they had already bagged another 11 bags of soil for us. We had brought seven of the used bags back and were kind enough to give us credit for those bags, even though we didn’t use them. been using this company for a long time and have always had a positive experience with them. Highly recommend U-Save Rockery.