Vande Hey Company, Inc

Nick at Vande Hey did an outstanding job on getting my pool ready for us to enjoy this summer. He came last minute to come do a final cleaning and testing of my water and had all products needed to get the water perfect waiting at the front desk the very next day for me to come in to pick up!! Thank you Nick we very much appreciate you being so thorough!!!!

I have nothing but positive experiences with everyone from scheduling(Connie), crew (Jack and Brian), and lastly service from Nick. I will definitely continue to utilize their expertise in the pool industry. Thanks for always helping out when I can’t figure out pool issues.

RUN....Horrible company!! Very unprofessional/dishonest business and people from top to bottom. Hired Vandehey put a new pool liner in. Took forever to install and only spent 30 minutes here most days which is why it took so long. The crew put holes in our new liner with a screwdriver when installing and were going to leave it. We had to request a new liner. That was only 1/2 the problems. 1st liner their crew...and I'm quoting.....had dirty tanks they used to fill water into our pool. This caused HUGE issues with the water, our son broke out with something all over his body, clogged up our pool heater which is now broken and they refused to fix and caused issues with the brand new (less than 1 year old pool filter) that we just bought from them. They refused to fix this as well saying we had to spend $1400 to replace parts in this filter we just purchased from them and never got to hardly use. 1 year later after we started this nightmare, they were supposed to come back and finish the trim around our stairs and make sure the water was still clean from the previous issues. They ordered the wrong size trim first but then realized they couldn't even get our size anymore so they couldn't get anything snapped on. They chose to install this piece that doesn't even fit with silicone to get it to stay. It was falling off from day 1 which they tried to get it to hold with sandbags in our pool. Now we cannot remove it for fear of tearing our new liner. They stopped all communication after leaving the sandbags in the pool and left us wondering what was going on. Then sent us a bill saying we were 90 days past due, with late fees and we were going to collection if didn't pay immediately. We have emails and texts showing they were still working by us and had agreed to no final payment until all work was complete. I would never recommend Vandehey!!!

We hired this company to change our pool liner because we had a light that leaked. Not a pool cleaning issue. I never hire this company to clean my pool as ower said in previous review. The light we had had a leak causing liner to come away from walls. The company replaced liner and put holes in liner. When when they filled our pool there was some power on shaker ball in water tank causing problem per there employees. The filter you say was not maintained was bought from your company in June of 2022. Our liner was replaced in May of 2023. The pool heater we had your company said it was very well maintained in 2022. Not until the dirty water was put in did we have issues. This response to my wifes review shows this company has no clue or integrity. The last we heard form the employees about finishing our job was we need to come back to put trim on right. Next we know they stoped communication and we were sent a bill showing 90 day past do.If you decide to use them good luck!

I plan a girls night out Wreath making and it never disappoints!!