Brimfield Aggregate

Had ordered 10 tons of gravel for my driveway scheduled for today. The company I guess somehow "misplaced" 10 tons of gravel & didn't get delivered to my house till later today and they only gave me 5 tons instead of 10. Guy who came out was total jerk wad & I'd like for him to be gone from the company for horrible customer service & being impolite with a customer. Never going back to this place again & neither should anyone else! Better business will be hearing about this 👍🏼

Terrible experience. We were told delivery by 10am…they didn’t show up till closer to noon after a call was made & we were told they “lost” our order. Then a man on the phone was cussing out my father in law. We will NEVER recommend this company to anyone.

They say they close at 4:30, I get there at 4:20 and he (the owner) has locked the building and in his truck heading out. Pretty much says too bad building is locked and I needed to be there by 4:15 to dump brush. Now I knew their advertised hours and made sure I was there in time before posted closing time. He even said “what you expect me to unlock the door?” He didn’t even need to unlock the door, all he had to do was take my $10.00 for the dump fee and let me do business. The sad thing is I have been doing business with his company for over 10 years and that is how I get treated. I relied on him so I could get my job done. Not only did he cost me time and gasoline, he has not caused an issue with my operation. And I will tell you this. This owner of this company has never been kind or even close to show appreciation that I spend my hard earned money there. In the end I am glad this happened. I always hated going there but went there for convenience when my jobs were in Portage County. I will NEVER go there again. He doesn’t appreciate my business and doesn’t care about me as a customer of his. And for the record. I have never left a negative review on anybody before. But he was so uncaring and crappy to me I just felt it was necessary to let others know.

Worst "topsoil" ever. Planted grass seed in this sand, clay, and small stone mess more than 3 weeks ago and no grass yet, to no surprise. Now we have to remove it and put in real topsoil. Woman who answered phone told me she'd look into it and call me back. Didn't call back but told me when I called again that since my husband picked it up from their tent he knew what he was getting. He actually picked it up right off their machine while it was being made but didn't know it was going to be useless. Larry, the supervisor, looked at my pictures and said I could load it up and drive it back for a refund. Nice gesture but certainly not practical. Declined to come and pick it up when he was in the area. Unless you want fill dirt, don't buy this "topsoil." By the way, the mulch we've gotten in the past is also poor quality. I refuse to purchase it anymore--last load mostly dirt, sticks and rocks and when questioned, they said it was the "end of the year mulch." Don't be fooled by the price of products they sell. You get what you pay for. BR is good for dropping off your yard/tree waste--which they sell back to you as "topsoil and mulch" but have inconvenient hours.

Called twice to confirm the time they load till. Twice we were told 11:45. Rented a truck to pick up gravel. We arrived at 11:30 and the only person there was a truck driver, who was apologetic but could not help.