Mutual Materials

This store is an excellent choice for those seeking natural and cultured stone, including general and subcontractors. It offers a diverse selection of stone and other outdoor materials, complemented by outstanding customer service.

We did two projects in the last 7 months with Chris Hall and Mutual Material one was a back yard remodel with retaining walls and the other a patio upgrade at our restaurant 520 Bar& Grill. There were a lot of details and hoops to jump through and with the help from Chris everything arrived on time. Chris had a lot of good ideas on how we could make things better and how to use the right stone on each project. Thank you Chris for the best service possible JB

Mutual materials is more expensive than other stores in the same business and there is a long waiting time for delivery. I just ordered material from another store at a lower price and better (read honest) customer service. I recently had a really bad experience with them. They weighed the material with the pallet and charged me for the pallet but I did not buy the pallet. When I brought it to their attention that I was charged extra 45-50 lbs for the pallet the store manager was not even ready to hear my concern. More then loosing money I felt bad about their treatment of customers. The person who loaded flagstones in my vehicle knew that I did not take the pallet but the manager did not bother to check either with the billing person or with the loading person. And the language/tone he used was not professional. I am not going to this store ever and DO NOT recommend it to anyone. I am giving one star because that is the lowest option here.

Worst ever Service and quality of Pavers. They promised me in writing about replacing or cleaning the product. It stated looking like 10years old in just 2 months. Even after escalations they did not bother to fulfill their promise.

There is a lot of room for improvement in their ordering process and their customer service. I made two orders through this branch and both times were a struggle. The first thing they could do is just simply answer their phone. I will try a different branch next time.