Rock Solid Construction & Concrete
📍 1610 W Wisconsin Ave, Appleton, WI 54914, USA
📸 Facility Photos
⭐ Customer Reviews
I 100% do not recommend. First off, I had 3 people involved in the sales process, aside from the ladies at the front desk. One pointed a finger to the next and then the next. It was not easy to get an order in and that should have been a big red flag. OK. Then they showed up a day early, before the site was prepped, told me they would take care of it and not to worry, but then charged me extra for it. Not cool. Then they stamped with the wrong stamp. They told me it couldn't be fixed, but they could stamp with the correct stamp if I drove to go get it for them. NOT Happy. Then the color guy shows up. Dude was clearly stoned and was out there like 13 hours and into the dark trying to apply the color. It looks awful. It's the worst colored concrete I have ever seen. The owner comes and says they will fix part of the color. They never come back. He doesn't respond to me. Don't take my word, here are the pics...
Don’t use them unless you can watch like a hawk from start to finish. Caused over $1,000 damage to my lawn with heavy equipment after saying they’d lay down sheet goods to protect it - then raised the price because “the estimated made a mistake” - then sealed in some of their created dirt that got onto the fresh concrete. So now we have a partial dirt tone slab that fades into the correct grey color. Stairs also chipped several inch chunks off. They glued back in place but the cracks are visible from the other side of the yard. Also must not have put up any plastic to protect my brand new siding. I spent hours chipping off splatter and had to replace a few hundred dollars worth of planks. I was offered a free re-seal in 3 years but, it’s not worth it. I’m so tired of contractors doing diy (at best) grade work and charging top dollar. Despicable.
I would NOT recommend this company to anyone. The concrete work on our driveway was poorly done — uneven sections, a poor finish, and overall poor workmanship. When we first tried to get the owner to come take a look, he refused. After repeated attempts, he finally showed up, but instead of listening to our concerns, he became hostile. He even raised his voice, yelling at my wife during the conversation, which was completely uncalled for and unprofessional. This kind of behavior, especially from the owner, is unacceptable. It’s one thing to do subpar work, but to respond with aggression instead of accountability shows a serious lack of customer service and basic respect. Save yourself the stress and hire someone who knows how to treat customers with decency and better quality of work! They did end up partially replacing some areas but left some of it there and refused to fix/replace those areas. I asked for a refund and they refused to refund. The work the 2nd time was more sub-par work..
All the reviews were right, the crews were extremely polite. But less than a month after the concrete was poured, the driveway has cracks. One is getting larger by the day, and stretches across an entire slab of the driveway. A second, smaller crack has developed on the slab up and over. We contacted Scott, his comment was "we don't guarantee". I just want others to know going into a contract with them that "they don't guarantee". After having spent all that money, one would think (at least most would think) that concrete work should last more than a month without issues.
Scott and Rock Solid Concrete & Construction is a lifesaver! I am a first time new homeowner. When I purchased my home I didn't really think things through of all the additions I would have to put into it. When you buy a spec home now a days, they leave out a lot of necessities and still charge you an arm and a leg. I moved into my home in the beginning of 2015. By the time spring came, like everyone else I couldn't wait to get outside and BBQ and enjoy my back yard. Unfortunately, I had to BBQ from my driveway because the house I bought didn't come with a Patio. I called several different patio companies. I looked at everything form patio pavers to concrete. After the 5th or 6th estimate came in I finally stumbled upon Rock Solid. Scott was able to come to my house that day and provide me with an estimate as well as design ideas. He had pictures of jobs he had done in the past and really help put the stress my wife and I had to rest. After meeting with Scott a few days later I found out that a few people I knew had their patios done by Rock Solid. They all had nothing but good things to say and highly recommended him. After that I immediately called Scott to hire him. Due to the time of year I hired him he was about a month out before he could get to me. In my eyes that was another good sign. Someone that busy has to be good at what they do. Scott waled me through the entire process. He let me know what I should watch out for and things to do to keep my patio always looking like new. In fact I ended up having my patio done and he was able to install a service door and a window in my garage for me and installed a slab where the service door was going into my backyard so I would be able to keep my garbage cans out there. Scotts pricing was also unbeatable! I have a 19x21FT patio with an attache fire pit. Stamped, decorative concrete including the extra slab I put in. And with he door and the window in the garage he was still cheaper than the other guys for the original 16x16 FT patio I was going to put in. Scott and his crew came to my house and were all very professional and efficient. Their manners were like they were waiters in a high class restaurant. The did what they needed to do and cleaned up all their mess. After the patio was put in. the way my yard is the patio was actually a few inches higher than the dirt. Scott was also able to get me a few truck loads of premium top soil for a very low cost. 3 days after I had my new patio installed I was able to get my patio furniture, bbq all set up and then I started to plant my grass seeds. This year i can't wait to get out there again and enjoy my new patio. Scott did such a great job on my patio. 6 of my new neighbors hired him right after I did. And this year he will finnish the rest of the houses on my street. For anyone who is needing patio or any concrete work done. I recommend you stop looking because Rock Solid is the company you need to hire. As soon as the weather clears up here I will be posting pictures of the work they have done. Thank You Rock Solid!!!!