Champion Landscape Supplies & Automower

I really wanted to like their services, but I can't give them a good review. I ordered decomposed granite, mulch and sod from them. They convinced me to allow them to do the install. This was before Thanksgiving. Since then, they ran out of supplies 3 times and stopped and started the job. They left materials on my grass and killed it, they did replace it. Blocked me in my garage for a week with a pile of landscaping materials. Luckily I am working remotely so I didn't need to leave. They keep apologizing so I a was being patient, but the final straw was this week. When they delivered the last bit of granite they said that due to the ran they could not compact it. The guy said he would come back. He never did! The granite managed to leak under the edging material that they installed and run out exposing the black lining. I reached out to them to tell them to come back and fix this mess and they said they would but wanted more money first!?!? Why should I have to pay when the guy didn't complete the job and promised to come back to finish it. All I want is for the job to be completed and for my yard to look nice. I have been waiting for them to finish it since Sept 2020 and now it is Jan 22, 2021. 5 Months to do a job they promised to finish in 1 week. I think you need to review the emails and speak to your team. Your people did kill my grass with YOUR material left on the grass while you waiting weeks for new supplies to arrive. You left large rolls of weed liner. Your people did block me in my driveway, I have pictures and texts to prove it. Also, they were supposed to remove the sod and haul it away and they left that in my driveway for weeks, which made huge muddy mess. Your people ran out of supplies 3 times and it has taken almost a half year to finish the job. You have my number, feel free to call me and I will be happy to send you pictures of everything. I kept detailed records including emails, texts and photos. They left the edging off for months and that is why there was erosion. Then he finally came back to finish the edging and he did not compact it and also left a gap in it so that it continued to erode. You are supposed to be the expert. I was told you would make my yard look good and I can tell you that you failed. If an alternative way needed to be taken to prevent erosion, that should have been explained to me.

We have used Champion twice to deliver mulch for our backyard and both times they have been great with pricing, delivery and communication. We have not use them for any labor but as far as material delivery guys, I don’t see how it gets any better than Champion Landscape. Minus 1 star because the owner was charged with PPP loan fraud.

Thank you for helping me choose the best pea gravel for my yard. So many choices, but the crew at Champions Landscape Supplies was extremely helpful. You took the time to help me get it right. It looks great now that it's all put down. Thanks again.

Champion Landscape & Supplies was selected to install new compacted crushed granite and perform site work in our community. Richard met on-site and walked through the entire process with the assurance that the finished material would be compacted and controlled so as to prevent washout. We also reviewed the need to maintain the drainage slope. The workmanship was very poor and the first rain we had resulted in much of the granite washing away. The drainage slope was also compromised by the workers in some areas resulting in water now pooling when it rains creating a real mess. Richard has been contacted several times since this, with details and photos supplied, asking for the items to be corrected. No reply. This is terrible customer service! If these items are corrected, I will edit this review with an update. Otherwise, just know what you are getting into.

I ordered about 2 trucks worth of limestone (almost $2K worth) for our driveway to be delivered. What arrived was just over half a truck. When I showed the driver the invoice showing how much I bought, he agreed that the truck he was driving would only hold about half the amount purchased (when full). I confirmed this with the crew that arrived to help install it. They all agreed that I only received a fraction of what was ordered. So I asked my neighbor who is a home builder. He ALSO agreed that I got no more than about 1/3 of what was ordered. When I called the lady back to ask about the rest of it, she told me everything was on that truck and that I just didn't understand what this amount of limestone looks like on a truck. I asked her how much the truck that was sent could hold in total and she disregarded my question and became very defensive, hurrying to get me off the phone. It's pretty much my word (confirmed by their own employees and a home builder) against her word. I think it's important to know what happened to me because it could happen to you too. The laborers were very good, but the lady who made the sale on the phone definitely ripped us off. Be warned!