West Valley Rock
📍 25376 W Tonopah Salome Hwy, Buckeye, AZ 85396, USA
📸 Facility Photos
⭐ Customer Reviews
EDIT *********** THEIR RESPONSE IS A COMPLETE LIE, FROM START TO FINISH. I DID NOT RECEIVE 'FINES'. IT WAS DIRT. I have laid gravel before many times and know the difference, it's pretty obvious. Further THEY NEVER REACHED OUT like they claimed and pretended not to know my case when I called. I do not generally leave bad reviews, because I make do with what I have. However, when it comes to West Valley Rock, I have NEVER been more disappointed. I ordered a decent chunk of rock on Thursday (to be delivered Friday) as more or less a trial run before I submitted a much larger order. Needless to say I will not be filling my other order with this company. To start, they delivered my rock on Thursday, instead of Friday as I requested. Normally, this would be a good thing, not a big deal. However I live in a strict HOA, and had no means of removing the rock from the road on Thursday. I called, fuming, and the young lady who answered was actually very helpful, offering to potentially reimburse me if I was fined. I was satisfied with this, for the most part. The main issue I have is when I actually got to moving the rock on Friday and Saturday. In the five tons river stone there was close to 350 lbs of dirt - okay no big deal, easy to work around, and I had enough to finish the riverbed. In the 13 tons of gravel, however, there is close to 3 tons of dirt. Absolutely ridiculous. I have spent the better of 8 hours trying to RAKE the gravel free of the dirt! And I'm no where close to done! I will most assuredly get fined God knows how many times, because this massive clod of dirt will sit out front until at least this next weekend. I cannot afford to take time off work to make rock from mounds and mounds of dirt. Wasn't even able to finish because I CANT ACCESS the last ton or so of rock embedded in the dirt. This load seems to be scraped from the bottom of the barrel, making me feel like a bottom of the barrel customer. It's unacceptable. I am truly dissatisfied.
Excellent customer experience. Went in to see the selection of stone in person and they had an excellent display set up so you can see the different types. We had a large area to cover so we had three trailer loads delivered. The drivers were super professional and courteous, along with everyone we dealt with at the office. Ordered on a Saturday and delivered on Monday. Highly recommend.
Fantastic business! I went to the West Valley Rock yard in Buckeye to pick out some rocks to refresh my backyard. A very nice lady helped me get the right color (I took a sample bag of rocks with me, which she washed to make sure it was the correct color). I paid and scheduled a delivery for the next day and was out of there in less than 20 minutes total. At 0630 AM on the delivery day, Oscar showed up with with the West Valley Rock truck and delivered my rocks in the correct place. Everyone was very friendly and exceptionally professional in their work. I will definitely go back here in the future...Michael
Purchase some of their gravel. Made the payment then they called back and wanted more money for delivery. Thats some shady business. Thats the way to go to impress first time customer.
They charged me more for delivery than I paid for rock!!! Absolutely ridiculous! Also I called your store after my rock was delivered because of the color….on the website they t was gray and what got delivered was red…… the young lady told me to “just wash it a couple of times that red will come off” here it is a month later, several washings and rain and still red!! I am unhappy with your company and will not recommend to family and friends! Pictures are what was in website and what I received.