Maddox Garden Center and Landscaping

I had such a great experience at Maddox on Tuesday! I came in to browse for a large tree to add some privacy on the corner of my property that has a lot of traffic passing through. Zach met me in the store and walked through the trees with me and helped me choose between a Green Giant and a Spring Grove. He was very knowledgeable and showed me that they are nearly identical, however the texture of the leaves are slightly different. He helped me choose a gorgeous, healthy 8’ tall Spring Grove and carefully loaded it into my truck with a skid steer for me to take home. In a very strange turn of events, days later, my husband was struggling to move the tree to get it planted. I did not realize this thing weighed 300-400lbs when I brought it home. A nice young man driving by stopped and got out of his truck and spent quite a long time to help get it in the ground and to shovel the dirt around to make sure it was straight. I walked outside, and who would have guessed, it was Zach!! His grandma just so happens to be our neighbor. Although I offered him money for his time, he refused and told us he was just happy to be able to help and to see the tree make it in the ground. Maddox, you now have customers for life! The impeccable service while shopping paired with seeing that your employees are kind and willing to go the extra mile to offer a helping hand to a stranger has made for an unforgettable experience. In today’s world, this is remarkable. Thank you for such an outstanding customer experience! - The Jaspers, Edgewood KY

This is the second time we have visited Maddox. The young lady at the register inside was very helpful and friendly, but when we went out to the greenhouse, there were employees smoking inside the greenhouse, just like the previous time we visited. We have children, and having to shop in a cigarette smoke-filled greenhouse is a very unpleasant (and unsafe!) experience. We decided to leave without making a purchase today since smoking is more important to this business than good customer care

Maddox just finished cleaning and mulching our flowers and bushes. They did a great job!!! Our home looks great for Mother’s Day! Thanks to Maddox’s workers for doing a great job!!

Marc and his team did a phenomenal job landscaping my flower bed. I had no idea what I even wanted and Marc helped me figure it out, then put it together better than I had even visioned. I highly recommend this team for anything you need for your yard. Whether you know what you are looking for or not - they will get it done.

I always receive great service and support from Maddox Lawn Center and Rian was excellent!