Garden Exchange Ltd

Poor follow up customer service on the repair service side. They had my mower for a simple cable repair. I had to follow up multiple times for weeks to finally get information that the part was on back order. I picked up the mower to use it as it was still able to cut, but still no word from them on status on the cable and it’s been almost 3 months. Guess they don’t tell the customer what’s going on with their product. We need to call them. Lame.

I happened to walk by and saw a huge variegated monstera albo so I ran in to check it out and it was so cheap compared to what I expected the price to be (comparative to Seattle.) I walked in a little further and saw an entire display of other rarer variegated plants, all at a portion of what they would go for on the mainland. Hilo is so lucky to have a garden shop that has these plants. I also saw a ton of other indoor plants that were also very reasonably priced. The worker were friendly and let me shop without hassle and there were lots of street parking available. I’m still swooning over the plants I saw here; it was one of the highlights of my trip! Thanks for making a garden girl’s day a little brighter!

Great knowledgeable team here. I was looking for a brush trimmer to clean up around my property, and left with a superb piece of equipment in a Stihl. With all the right accessories.

A Hilo gem. There's more knowledge and better quality products in just one small section of this store than in all the big box stores in the world combined. The staff know their stuff - would recommend Garden Exchange to anyone

Usually I’m pretty happy with their plants, but my Tahitian lime I bought was a disappointment. I inquired about the plant disease on the leaves, they said no big deal. That’s not true! I have to pay for a treatment for this mite! Disappointing!