Walmart

The Walmart in Ketchikan, Alaska, offers a unique shopping experience, distinct from many of the chain’s typical mainland locations. Located at 4230 Don King Road, this store serves as a vital retail hub for both locals and visitors to the area. Given Ketchikan’s geographical isolation, the store plays an essential role in providing access to a wide range of products, from groceries and household items to electronics and outdoor gear. One of the notable aspects of the Ketchikan Walmart is its ability to stock items that cater specifically to the needs of the local community and the influx of tourists. The store carries a variety of fishing equipment, rain gear, and other outdoor necessities, reflecting the town's reputation as a gateway to the Alaskan wilderness. This consideration for local demand sets the store apart and demonstrates Walmart’s adaptability to regional needs. The layout and organization of the store are consistent with the familiar Walmart model, ensuring ease of navigation for regular customers. Despite its remote location, the store maintains a clean and well-organized environment, with aisles that are generally free of clutter and well-stocked shelves. The employees are often noted for their friendliness and willingness to assist, which enhances the overall shopping experience. However, due to Ketchikan's remote location, there are occasional issues with stock shortages and delays in the arrival of new products. This can be somewhat frustrating for shoppers who rely on the store for their regular supplies. Additionally, prices at this Walmart tend to be higher than those at mainland locations, a reflection of the additional shipping costs required to transport goods to this remote part of Alaska. Overall, the Ketchikan Walmart is a crucial retail resource for the community, providing a wide array of products tailored to local needs and maintaining a high standard of customer service. Despite minor inconveniences related to stock and pricing, the store remains a reliable and well-regarded establishment in the region.

It was a great experience shopping, got plenty of help- but while checking out I guess the cashier was in a bad mood and she cussed me out. Killed my mood for sure🤷‍♂️ I usually go to the people in stores to support them instead of computers, but at this walmart I'm probably going to self-checkout from now on.

My review is specifically for management. I would like to say thank you and show my appreciation to Ms.Scott for helping resolve quite the complications regarding a return. Long story short there was a discrepancy regarding barcodes. Which caused an issue with the return but Ms.Scott handled it with the utmost professionalism and swiftness. We thank you and greatly appreciate your customer service!

Brandie at the customer service desk is THE ABSOLUTELY BEST EMPLOYEE I have ever encountered at a Walmart, she is friendly, professional and super helpful, every time I come to the desk to deposit my tips she always great me with a smile and willingness to help without any issues or complaints. Thank You Brandie⭐️⭐️⭐️⭐️⭐️

As far as Walmarts go, this one is pretty clean, but not at all stocked like other stores. Can't knock them for it, though. It's Alaska, and the barge only comes up once a week.