Paramount Stone Inc.

Horrible experience. We have 2 brand new vanities and went to Paramount stone to get quartz countertops. We had three samples from the manufacturer as well as looking at the photos from the manufacturer website and decided on the Hanstone Coast product, manufactured by Hyundai L & C, headquarters in Georgia. After having the measurements done, Paramount came to install the quartz. At first I thought the numerous black marks on the surface were smudge from the workers hands. After trying to wash it off with soap and water, we realized that it was an inherent smudge in the product we received. Paramount would have nothing to say. I called Kaylee, customer care for the manufacturer in Georgia who told me it was a defect in the manufacturing of the slab of quartz that was sent. She told me that all Paramount had to do was send in a form and Hyundai would send a new slab for free. Paramount never offered to do this. I found out that the industry standard for the fabricator(Paramount) is to have the customer come in to check the slab prior to fabricating it. This is important because there might be a hole for a sink that needs to be cut out and the customer may want to tell the fabricator what part of the slab should be cut for their countertop. As the photos show(although seeing in person is even worse), the black smudges are a definite eyesore. No reasonable customer or fabricator would have accepted this. The owner never came to look at the finished product in person. Instead he had one of his workers come and take a picture, as well as the person who did the initial measurements. Despite the manufacturer Hyundai L & C offering to send a free new slab for us Paramount never cooperated with Hyundai. Paramount never took the time or interest to fill out a form. Then wanted to charge us over $2,000 to remove the two defective countertops (each 23"x55") and install the new ones. The original installation took less than two hours. Plus they already had the exact measurements to do the fabrication. Also, there would be extra material for them to sell as a remnant for another customer. In addition, Paramount said they would not be responsible for any damage to our new custom made vanities. Fortunately, we have found another stone fabricator to complete our project. Our general contractor was able to have his two workers remove the two countertops without doing any damage in less than 90 minutes, including putting down protective paddings on the floor and cleaning up. Our contractor, who does a lot of remodeling of kitchens and bathrooms was appalled at the way this was handled by Paramount and said he will never give them business again. Look elsewhere to avoid having the same experience we had.

We had a fantastic experience buying and installing our bathroom countertop with Anthony at Paramount. Great selection of options, transparent and fair pricing, seamless installation. Professional from start to finish—highly recommended.

My experience with Paramount for a vanity countertop was excellent. Anthony was helpful on selection of the piece to work with my design, getting what I needed on time. He went above and beyond to get my job done on time with excellence. Great experience - I recommend Paramount!

Nothing but GREAT things to say about Paramount Stone, Carlo Vona & his team. They are professional, timely and incredibly reasonable. My outdoor kitchen came out great and couldn't have done it without the team at Paramount Stone. 5 stars and highly recommend!!!!!

This was my first time doing business with Paramount Stone Inc. Communication with the office was great. Their driver was awesome! He was able to put the stone exactly where I wanted and was able to navigate my tough driveway (with some snow/ ice on it) perfectly. They will definitely be getting my business in the future! Nothing but a positive experience.